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InstaPrint Case Study

How AI-powered call answering transformed customer service for InstaPrint

Client Case Study: InstaPrint

InstaPrint business services

About InstaPrint

InstaPrint is a dynamic printing solutions provider offering a wide range of services to meet diverse customer needs. With a focus on quality and efficiency, they handle numerous daily inquiries about pricing, minimum quantities, and custom printing requirements. As their business grew, they faced increasing challenges in managing their high call volume while maintaining service quality.

Find out more about how we helped them by reading the InstaPrint success story blog post.

"AnyDayPA has revolutionized how we handle customer inquiries. Their AI-powered solution has helped us streamline our operations and focus more on delivering quality printing services to our clients."
- InstaPrint

The Challenge

InstaPrint was experiencing significant growth, leading to increased call volumes and customer service demands.

30-50
Daily Calls
30%
Missed Calls

Operating 6 days a week

Staff overwhelmed with calls

Limited customer service capacity

The Solution

AnyDayPA implemented a comprehensive AI-powered call answering service that provided efficient call handling and message taking.

24/7
Coverage

Information Collected:

Customer Name
Phone Number
Inquiry Details
Project Requirements
Quantity Needed
Timeline
Priority Level
Call Back Preference

Key Features

Efficient Handling

Quick response to all incoming calls

Detailed Information

Comprehensive data collection

Real-time Updates

Instant notification system

Call Analytics

Detailed call tracking

Custom Dashboard

Easy access to call data

AI Integration

Smart call prioritization

The Results

100%
Call Coverage
3-4
Minutes per Call
5x
Monthly Follow-ups
30%
Cost Reduction

Streamlined operations with less human effort

Reduced distractions and improved focus

More time for core business activities

Enhanced customer satisfaction

Need Help Managing Your Business Calls?

Are you facing similar challenges with managing multiple service lines and increasing call volumes? Let our AI-powered solution help you transform your customer service experience while focusing on growing your business.

Get Started Today
Customer service representative